Structured Conflict Approaches Used in Strategic Decision Making

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The book explores how structured conflict can enhance strategic decision-making by revealing management's hidden assumptions and encouraging a broader perspective on planning challenges. It contrasts structured conflict methods with expert and consensus-oriented approaches in both in-person and virtual team settings. The author provides a comprehensive analysis, starting with foundational concepts, philosophical discussions, and empirical studies on techniques like devil's advocacy. Leadership's role in fostering structured conflict, especially in virtual environments, is also examined, culminating in insights for future research.