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Více o knize
Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.
Nákup knihy
50 Powerful Ideas You Can Use to Keep Your Customers, Paul R. Timm
- Jazyk
- Rok vydání
- 2002
- product-detail.submit-box.info.binding
- (měkká)
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Doručení
Platební metody
Navrhnout úpravu
- Titul
- 50 Powerful Ideas You Can Use to Keep Your Customers
- Jazyk
- anglicky
- Autoři
- Paul R. Timm
- Vydavatel
- Red Wheel
- Rok vydání
- 2002
- Vazba
- měkká
- Počet stran
- 158
- ISBN13
- 9781564145994
- Kategorie
- Podnikání a ekonomie
- Anotace
- Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.