Communication Skills Guide And Workbook

Focusing on enhancing communication skills, this workbook leverages the latest research to equip leaders and employees with essential tools for effective interaction. It addresses the common misconception that most people are good communicators, highlighting the hidden pitfalls of poor communication. The content is structured into straightforward, digestible lessons, complemented by practical writing assignments, allowing readers to reflect and practice at their own pace. This approach not only fosters trust but also reduces employee turnover and mitigates the costs associated with communication breakdowns.