Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It

Organizational transformation is essential in a world where urgent tasks overshadow important ones, leading to stagnation. Steven Stanton highlights how employees become overwhelmed by unproductive habits, limiting their ability to innovate. He critiques traditional Continuous Improvement programs that merely enhance existing practices without fostering significant change. The book introduces a new model leveraging technology for enhanced self-awareness and responsiveness. Readers will gain insights into overcoming Project-itis, digitized processes, key metrics, and proactive strategies to enhance organizational synergy and adaptability.