Business Result. Upper-intermediate. Student's Book

Accompanying DVD-ROM contains interactive workbook with practice exercises, sample emails, interactive phrasebank and glossary, and tests. Video content includes a mix of dramatized business scenarios including meetings and social interactions, as well as documentaries that address key issues for companies and businesspeople, such as how to stay competitive, or offer good customer service. Interviews include real working people and business experts from the Cranfield School of Management.