Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People

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The book challenges the conventional belief that attracting top talent is the key to success, instead emphasizing the importance of building an organization that empowers all employees to excel. Through detailed case studies from companies like Southwest Airlines and Cisco Systems, the authors illustrate how aligning people management with corporate strategy creates sustained competitive advantage. They highlight a common approach that prioritizes values, implementation, and maximizing the potential of every employee, offering managers a customizable template for developing high-performance organizations.