Filtry
Kč
-Kč
-
Celkem 2 tituly
Dealing With People You Can't Stand : How to Bring Out the Best in People at their Worst
Rick Brinkman
Love thy customer. Creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers
Rick Brinkman
Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst
Rick Brinkman
