Karen Mangia se zaměřuje na strategie osobního a profesního úspěchu a její práce pomáhá firmám všech velikostí po celém světě. Je autorkou knihy, která popisuje její osobní cestu život ohrožující zdravotní krizí a klíčové přednášky, které organizacím pomáhají pochopit budoucnost práce prostřednictvím inovativních poznatků o hlase zákazníka. Její práce se vyznačuje kombinací praktických poznatků a osobní reflexe, která čtenáře inspiruje k dosažení úspěchu i v náročných situacích.
Listen Up! is a playbook for how to build a company culture based on mutual understanding and create customer experiences that result in customer success. Readers will discover best practices, strategies and techniques to move from deep listening to deep understanding, from powerful statistics to powerful stories, and from inside-out to outside-in thinking. Best practices from world renowned B2B and B2C brands who have transformed their approach to customer success will be coupled with cautionary tales and hands-on exercises to provide readers with ways to rethink how teams work together at every level of the organization and act as one team aligned around the customer.
What would happen to your team, and your organization, if everyone knew how to change the game - and make success a daily occurrence? Companies and individuals are looking for more freedom: personal freedom, creative freedom, and freedom to rethink what work really means. From dealing with COVID-19, facing diversity issues, battling burnout, zoom fatigue and more, organizations are stretched thin and must find a way to help their employees find balance and freedom in order to thrive in these unprecedented times. In Success From Anywhere: Create Your Own Future of Work from the Inside Out , bestselling author and veteran Salesforce executive Karen Mangia delivers an eyes-wide-open discussion on the future of work and what it means to find personal and professional success in the new workforce. Whether you're in a hybrid environment, or working from home, you know the importance of connection and teamwork. This compelling, practical guide explains how success is something organizations discover from the inside out - creating greater engagement, retention, and professional impact from a new understanding of the future of work. With commentary from business leaders like Tom Peters, as well as guidance from leading scientists like David Eagleman and Kelly McGonigal, Success From Anywhere shows professionals how to build success into every organizational design - regardless of company culture, leadership, or industry - and offers actionable insights on a range of timely and relevant subjects, including: Rethinking the foundations of what work really means, including work-life balance, the future of work, and where peak performance really comes from The origins of intolerance, and how to access greater diversity, inclusion, and belonging inside every organization Creating a high-impact culture in the anxious and stressful pandemic environment by redesigning the game - and creating your own rules How to overcome feelings of constriction and confinement, to find new possibilities, for your own career Getting past the feeling that you have to “do it all” in order to succeed Powerful scientific insights into stress-relief, battling burnout and becoming your best self Perfect for anyone wanting to create greater professional impact, whether working from home, leading a hybrid team, or just trying to access greater personal freedom, this principles-based guidebook will earn a spot in the libraries of executives, managers, leaders, and employees who care ab..
Master the delicate art of working from home with this comprehensive resource. It provides a detailed strategy to transform remote work into a powerful career choice. Author and Salesforce executive Karen Mangia guides readers on how to build the future of work in any space, offering ideas for home office setups that fit anywhere. She emphasizes creating personalized time management routines tailored for remote productivity, impact, and balance—even in sweatpants. The book addresses challenges like Zoom fatigue, burnout, and isolation, presenting innovative strategies for connection and team-building in a remote environment. Readers will learn how to deliver compelling virtual presentations and enhance their online career impact with expert communication techniques. It offers insights on turning even the smallest living spaces into ideal remote work environments, demonstrating how to remain vital to any organization without stepping into an office. Success isn't tied to a location; you can advance your career from anywhere with the right approach. This resource is filled with concrete strategies and practical advice, making it essential for anyone seeking work/life balance while working remotely. It’s particularly beneficial for early-career professionals, sales leaders, team managers, and executives looking for fresh ideas on the future of work.
