Maihemuti Sali Knihy

Für die erfolgreiche Umsetzung von E-Government in öffentlichen Organisationen sind vielfältige Fähigkeiten und Kompetenzen notwendig. Neben grundlegenden IT-Kenntnissen sind ein tiefes Verständnis für Informationsmanagement und die Informationsgesellschaft unerlässlich. Eine Umfrage des EIPA-Teams zeigt, dass es an einem gemeinsamen Verständnis für die erforderlichen Kompetenzen mangelt, wobei häufig nur grundlegende IKT-Fähigkeiten erwähnt werden. Daher ist es wichtig, die notwendigen Fähigkeiten zu identifizieren, zu definieren und die Qualifikationsanforderungen für verschiedene Gruppen von öffentlichen Bediensteten zu bewerten.

O livro discute a importância de desenvolver habilidades e competências no setor público para a implementação eficaz do governo eletrônico. Destaca que essas competências vão além do aspecto técnico, englobando literacia informática e gestão da informação. Também aponta a necessidade de identificar e classificar as habilidades requeridas para a administração pública online.

A range of skills and competencies will need to be developed in public-sector organizations in order to properly implement and manage e-government. The skills required for e-government are not simply technical, as general managers also need broad skills to engage in the ICT decision-making process; necessary skills include a basic technical understanding (IT literacy), but also an understanding of information management and the information society. According to a survey conducted by EIPA team among the members of EPAN e-government working group, there seems to be no common understanding of what skills and competences are required for e-government initiatives, often respondents (only) referred to skills as (basic) ICT skills. Also based on the findings of this survey, there appears to be a need to identify, define and classify the different skills and competences required by e-government; and also needs to assess the skill requirement for the different communities of public servants who are relevant to e-government service.