Modern Practices Implemented in Housekeeping by 5 Star Hotels
Hotel housekeeping and modern trends
- 200 stránek
- 7 hodin čtení
The evolving landscape of the hospitality industry presents challenges as guests become more discerning and less brand-loyal, seeking value and luxury experiences. Housekeeping has emerged as a critical function for enhancing customer satisfaction and occupancy rates. Modern trends, including eco-friendly practices, outsourcing, and the integration of technology, are reshaping this department. Reputable hotel chains now position housekeepers as key representatives, encouraging guest interaction to foster a more engaging and profitable environment.
