It all feels pretty overwhelming right now. People are feeling uncertain and disillusioned. How do business leaders create resilient organizations that can reassure people, deliver and truly connect with a values-driven audience, often through digital-first channels?Explore how your customers and your people demand more than business as usual. This book reveals the psychology behind how we feel about businesses, their communications and their leaders in a digital world. From understanding the new dynamics shaping online behaviour, to the evolving expectations driving employees and consumers, Business Unusual will teach you how to build a resilient business - one that is built on trust, an engaged and fulfilled workforce, and the brand values that can empower you to craft resonant communications and relationships.Join the trailblazers that are transforming how we think of, and conduct, business. With insights from cutting-edge research and real-world case studies, learn how to apply psychological frameworks and practices that can help you develop a futureproof brand that people believe in, both inside and outside the organization.
Nathalie Nahai Knihy






As legions of businesses scramble to set up virtual-shop, we face an unprecedented level of competition to win over and keep new customers online. At the forefront of this battleground is your ability to connect with your customers, nurture your relationships and understand the psychology behind what makes them click. In this book The Web Psychologist, Nathalie Nahai, expertly draws from the worlds of psychology, neuroscience and behavioural economics to bring you the latest developments, cutting edge techniques and fascinating insights that will lead to online success. Webs of Influence delivers the tools you need to develop a compelling, influential and profitable online strategy which will catapult your business to the next level – with dazzling results.
The book emphasizes the importance of a strong online presence for small businesses in the digital age. It highlights the need for more than just a basic website; businesses must engage effectively with customers to foster lasting relationships and brand loyalty. Nathalie Nahai, a Web Psychologist, offers insights and strategies to help enterprises connect meaningfully with their audience, ensuring they stand out in a competitive online landscape.
The author draws from the worlds of psychology, neuroscience and behavioural economics to bring the latest developments, techniques and insights that will lead to online success.
Building business resilience amidst uncertainty is crucial for thriving in digital-first environments. This book emphasizes the importance of meaningful connections with both employees and customers, providing strategies to foster engagement and adaptability. It offers insights into navigating challenges while maintaining strong relationships, ultimately guiding businesses to not just survive but flourish in changing landscapes.
„Książka odwołuje się do najnowszych idei psychologii, socjologii, biznesu, designu i innych istotnych obszarów. Jest niezbędną lekturą dla wszystkich, którzy pracują w sieci”. Jamie Bartlett Autor książki The Dark Net „Nathalie Nahai jest najbardziej inteligentną współczesną autorką książek o technologii. Ta książka przemienia każdego czytelnika w eksperta!” Dr Thomas Chamorro- Premuzic Professor of Business Psychology UCL i Columbia University Większość biznesowych interakcji odbywa się w sieci, dlatego małe i duże firmy z najróżniejszych sektorów stanęły przed wyzwaniem: jak w tych warunkach zjednać sobie klientów i zatrzymać ich przy sobie? Nathalie Nahai zbiera w tej książce wiedzę z zakresu psychologii, neuronauk i ekonomii behawioralnej, by wyjaśnić dynamikę i motywacje zachowań konsumentów. „Sieci wpływu” to praktyczny przewodnik, który pozwoli ci udoskonalić produkty, stronę internetową i marketing twojej firmy oraz umożliwi budowanie wartościowych, bardziej angażujących relacji z klientami.