Difficult people at work

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This book assists professionals in managing difficult or potentially dangerous colleagues, employees, or superiors who create a toxic work environment, negatively impacting both individuals and organizations. While some of these individuals may have underlying psychological disorders, often their harmful behavior is not yet classified as such. The book introduces the term "toxic people" to describe these individuals and offers guidance for those affected, as well as those in leadership roles, on how to identify, protect against, and effectively respond to them. It outlines the typical traits of toxic individuals, delves into their motivations, and presents actionable strategies along with real-life case studies. This resource is valuable for managers, personnel developers, trainers, consultants, and coaches within various organizations. The content is based on the original German 2nd edition, and the English translation utilized AI technology, followed by human revision to ensure clarity and coherence. The publisher is committed to advancing tools and technologies that support authors in their work.