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Knihobot
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Dealing with difficult people

Autoři

Více o knize

Practical techniques show you how to identify and understand difficult people. Clear text and illustrations cover every aspect of gaining co-operation to improve performance. Simple checklists enable you to anticipate problems and find the best solutions for challenging situations. Accessible flow charts and diagrams explore different options for taking action and provide useful examples.

Parametry

ISBN
9780751312898
Nakladatelství
Dorling Kindersley

Kategorie

Varianta knihy

2001

Nákup knihy

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