Inside the Invisible Cage

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"This book examines how organizations' use of algorithms is reconfiguring our understanding of control for millions of high-skilled workers who use online labor market platforms (e.g., Upwork, TopCoder, Gigster) to find their work. The book investigates how algorithms enable platforms to control workers within an environment in which organizations embed the rules and guidelines for how workers should behave in opaque algorithms that shift without providing notice, explanation, or recourse for workers"--