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Service America!

Doing Business in the New Economy

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Karl-Albrecht Klinge
Ron Zemke

Hodnocení knihy

3,8

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Parametry

203 stránek
8 hodin čtení

Byznys
Byznys & Management
Ekonomie
Marketing & Prodej
Naučná literatura

Více o knize

'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.