Managing Agile Business Technology

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Focusing on the Business and Technology Relationship Model (BTRM), this book presents a conceptual management system that redefines service quality, alignment, agility, and governance. It critiques traditional management methods and advocates for a democratized approach to enterprise technology governance, facilitating process automation. By emphasizing value creation and delivery, it outlines how BTRM can drive continuous change amid evolving technologies. The book also explores the potential for real-time insights and the application of AI in self-managing systems, offering guidance for implementation.