Total Quality Management In The Performance Of University

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The book delves into Total Quality Management principles as essential for enhancing quality in higher education. It explores how academic leaders can effectively promote and manage quality to meet international standards and accreditation. Emphasizing the role of quality assurance units, it highlights the importance of strong leadership in navigating challenges within the sector. By aligning with institutional visions, leaders can foster an environment that prioritizes student and parent satisfaction, ultimately improving overall performance in higher education.