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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
Kolektiv autorů
True professionalism : the courage to care about your people, your clients, and your career
David H. Maister
Decision traps : ten barriers to brilliant decision-making and how to overcome them
Paul J. H. Schoemaker
The like switch : an ex-FBI agent's guide to influencing, attracting, and winning people over
John R. Schafer
