Under New Management

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BUSINESS INNOVATION. Nearly 70 per cent of employees in the UK aren't performing at their full potential. At the roots of this problem are the policies and systems built to 'manage' these employees, which were designed for a different era - the industrial economy. In the tradition of Jim Collins' bestselling Good to Great, in Under New Management David Burkus, psychologist, professor of management at the College of Business at Oral Roberts University and author of The Myth of Creativity, shines a light on the companies that are experimenting with new and different models and policies for leading teams and managing people. From Amazon to Virgin, Volkswagen to Whole Foods, these companies have developed a new set of best practices that may look counter-intuitive, but have become an integral part of what makes them so high-performing, and that have established employee engagement and customer loyalty.