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Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--
Nákup knihy
The Heart of Hospitality, Micah Solomon
- Jazyk
- Rok vydání
- 2018
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- Titul
- The Heart of Hospitality
- Jazyk
- anglicky
- Autoři
- Micah Solomon
- Vydavatel
- Select Books
- Vydavatel
- 2018
- Vazba
- měkká
- ISBN10
- 1590794893
- ISBN13
- 9781590794890
- Kategorie
- Podnikání a ekonomie
- Anotace
- Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--