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Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--
Nákup knihy
The Heart of Hospitality, Micah Solomon
- Jazyk
- Rok vydání
- 2016
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- (pevná)
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Doručení
Platební metody
Navrhnout úpravu
- Titul
- The Heart of Hospitality
- Jazyk
- anglicky
- Autoři
- Micah Solomon
- Vydavatel
- Select Books Inc
- Rok vydání
- 2016
- Vazba
- pevná
- ISBN10
- 1590793781
- ISBN13
- 9781590793787
- Anotace
- Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations--