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Více o knize
Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.
Nákup knihy
Practical Guide to IT Problem Management, Andrew Dixon
- Jazyk
- Rok vydání
- 2022
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Doručení
Platební metody
Navrhnout úpravu
- Titul
- Practical Guide to IT Problem Management
- Jazyk
- anglicky
- Autoři
- Andrew Dixon
- Vydavatel
- Taylor & Francis Ltd
- Rok vydání
- 2022
- Vazba
- měkká
- ISBN10
- 0367636220
- ISBN13
- 9780367636227
- Anotace
- Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.