Parametry
- 256 stránek
- 9 hodin čtení
Více o knize
Do you ever feel like you're talking to a brick wall? This book reveals simple techniques for moving people from resistance to consensus, explaining how to: listen effectively; make even a total stranger - perhaps a potential client - feel felt; shift an angry or aggressive person into a calmer and more.
Nákup knihy
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Mark Goulston
- Jazyk
- Rok vydání
- 2015
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Doručení
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