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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Autoři
Hodnocení knihy
Více o knize
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
Nákup knihy
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, Kerry Patterson
- Jazyk
- Rok vydání
- 2013
- product-detail.submit-box.info.binding
- (pevná)
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Doručení
Platební metody
Tady nám chybí tvá recenze.
- Jazyk
- anglicky
- Autoři
- Kerry Patterson
- Vydavatel
- McGraw-Hill Education - Europe
- Rok vydání
- 2013
- Vazba
- pevná
- ISBN10
- 007183060X
- ISBN13
- 9780071830607
- Série
- Štítky
- Naučná literatura, Byznys, Byznys & Management, Seberozvoj, Psychologická tématika, Osobní růst, Management & HR, Vůdcovství, Komunikace
- Hodnocení
- 4,05 z 5
- Anotace
- Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.