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Více o knize
Designed for courses in service management, service operations management or operations management, this text uses information technology as a sub theme; deals with high tech service examples; provides optional coverage of quantitative material; and also features yield management and data.
Nákup knihy
Service management. Operations, Strategy, Information Technology, James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi
- Jazyk
- Rok vydání
- 2017
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Doručení
Platební metody
Tady nám chybí tvá recenze.
- Jazyk
- anglicky
- Vydavatel
- McGraw-Hill Europe
- Rok vydání
- 2017
- Série
- Hodnocení
- 3,95 z 5
- Anotace
- Designed for courses in service management, service operations management or operations management, this text uses information technology as a sub theme; deals with high tech service examples; provides optional coverage of quantitative material; and also features yield management and data.