Více o knize
Designed for courses in service management, service operations management or operations management, this text uses information technology as a sub theme; deals with high tech service examples; provides optional coverage of quantitative material; and also features yield management and data.
Nákup knihy
Service management, James A. Fitzsimmons, Mona J. Fitzsimmons
- Jazyk
- Rok vydání
- 1998
- product-detail.submit-box.info.binding
- (měkká)
Doručení
Platební metody
Tady nám chybí tvá recenze.