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Focusing on the alarming rise of mob violence against medical institutions, the book examines the underlying issues stemming from poor communication between healthcare providers and patients or their families. It explores how unmet expectations and inadequate service quality lead to frustration and anger, often culminating in violent reactions, particularly following patient deaths. By highlighting these critical dynamics, the text aims to provide insights and strategies for managing and mitigating such conflicts in healthcare settings.
Nákup knihy
Mob Violence & Dentolegal Issues, Rohit S.
- Jazyk
- Rok vydání
- 2021
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- (měkká)
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Doručení
Platební metody
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- Titul
- Mob Violence & Dentolegal Issues
- Podtitul
- Challenges in Oral Health Sector in India
- Jazyk
- anglicky
- Autoři
- Rohit S.
- Vydavatel
- LAP LAMBERT Academic Publishing
- Rok vydání
- 2021
- Vazba
- měkká
- Počet stran
- 52
- ISBN13
- 9786203863000
- Série
- Štítky
- Zdraví & Lékařství
- Anotace
- Focusing on the alarming rise of mob violence against medical institutions, the book examines the underlying issues stemming from poor communication between healthcare providers and patients or their families. It explores how unmet expectations and inadequate service quality lead to frustration and anger, often culminating in violent reactions, particularly following patient deaths. By highlighting these critical dynamics, the text aims to provide insights and strategies for managing and mitigating such conflicts in healthcare settings.