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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Kerry Patterson
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling
David H. Sandler
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change
Kerry Patterson
