Více o knize
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"-- Provided by publisher
Nákup knihy
Difficult Conversations, Douglas Stone
- Jazyk
- Rok vydání
- 2023
- product-detail.submit-box.info.binding
- (měkká)
Doručení
Platební metody
Tady nám chybí tvá recenze.
- Jazyk
- anglicky
- Autoři
- Douglas Stone
- Vydavatel
- Penguin Random House LLC
- Rok vydání
- 2023
- Vazba
- měkká
- ISBN10
- 014313759X
- ISBN13
- 9780143137597
- Série
- Štítky
- Naučná literatura, Byznys, Seberozvoj, Psychologická tématika, Osobní růst, Dárky pro ženy, Vůdcovství, Emoce, Komunikace, Rétorika
- Původní název
- Difficult conversations
- Hodnocení
- 4,05 z 5
- Anotace
- "The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"-- Provided by publisher