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Difficult Conversations

Hodnocení knihy

Více o knize

Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes

Nákup knihy

Difficult Conversations, Bruce Patton, Douglas Stone, Sheila Heen

Jazyk
Rok vydání
2011
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Doručení

Platební metody

4,1
Velmi dobrá
14566 Hodnocení

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Jazyk
anglicky
Vydavatel
Penguin
Rok vydání
2011
Vazba
měkká
Počet stran
352
ISBN10
0670921343
ISBN13
9780670921348
Série
Původní název
Difficult conversations
Hodnocení
4,05 z 5
Anotace
Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes