Parametry
Více o knize
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Doručení
Platební metody
Navrhnout úpravu
- Titul
- Raving Fans: A Revolutionary Approach to Customer Service
- Jazyk
- anglicky
- Vydavatel
- HarperCollins
- Rok vydání
- 1998
- Vazba
- měkká
- ISBN10
- 0006530699
- ISBN13
- 9780006530695
- Kategorie
- Podnikání a ekonomie, Motivace a seberozvoj
- Anotace
- A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.