Customer Experience 3.0: High-Profit Strategies in the Age of Techno ServiceJohn A. GoodmanVyprodánoPohlídat
Sales Scripts That Close Every Deal: 420 Tested Responses to 30 of the Most Difficult Customer ObjectionsKolektiv autorůVyprodáno4,2Pohlídat
Data smart : using data science to transform information into insightJohn W. ForemanVyprodáno4,2Pohlídat
Observing the user experience : a practitioner's guide to user researchMike KuniavskyVyprodáno4,0Pohlídat
Epic Content Marketing: How to Tell a Different Story, Break Through the Clutter, and Win More Customers by Marketing LessJoe PulizziVyprodáno4,0Pohlídat